Hospitality
3 Vines Learning Hub
Front of house, food safety & beverage service
Start your hospitality career with confidence. This pathway covers everything you need to work front of house in an Australian hospitality venue — from food safety and allergen awareness through to beverage service, table presentation, and handling customer requests.
~40 minutes4 modulesCertificate includedFree to enrol
What you'll learn
1
Food Safety Basics
10 minThe 4 key rules of food safety, correct handwashing, and what to do when you're unwell.
2
Allergen Awareness
10 minThe 14 major allergens, how to communicate with guests, and preventing cross-contamination.
3
Beverage Service
10 minCoffee, wine, beer, and non-alcoholic service standards. Glassware, presentation, and inclusive service.
4
Table Service & Presentation
10 minMise en place, sequence of service, carrying plates, reading the table, and handling complaints.
Skills you'll gain
- Handle food safely and prevent contamination
- Identify and communicate allergen information to guests
- Serve beverages to Australian hospitality standards
- Set tables and deliver professional table service
- Handle guest complaints with care and confidence
- Work inclusively with guests of all abilities
Who this is for
- People entering the hospitality industry for the first time
- Supported employees working in cafés, restaurants, or events
- Anyone wanting to build confidence in a front-of-house role
Start this pathway
Free to enrol. No credit card required.